This Privacy Statement sets out how TGN Solutions International GmbH (hereinafter: ‘TGN’ or ‘we’) processes your personal data which you provide to us or which we obtain through our website(s). This Privacy Statement was last amended on 10 November 2020.. We may amend this Privacy Statement from time to time.
- About TGN
TGN is the data controller when processing your personal data within the meaning of the General Data Protection Regulation (‘GDPR’).
TGN is located at Ludwigstr 13 Schwarzenbach a.d. Saale Bavaria 951 26 Germany
- What personal data do we process?
- First name and surname;
- Telephone number, email address;
- IP address;
- Website visit and use
- Login details.
We don’t ask for sensitive personal data. Make sure you don’t provide us with such data. We also don’t have the intention to process personal data of minors. We cannot verify whether a website visitor is under the age of 16. If you think we have processed personal data of someone under 16, please let us know via firstname.lastname@example.org and we will delete said data.
- For what purposes do we process personal data?
We process personal data to provide our services and in order to comply with statutory obligations. More specifically, we process personal data for the following purposes:
- to be able to call or e-mail you to provide our services;
- to inform you on changes in our products or services;
- to analyze your website use to improve the website and to coordinate our products and services better with your needs;
- to send newsletters, blog post and other marketing material;
- to maintain a register of customer data and customer activity;
- for marketing purposes;
- administrative purposes and to collect payment;
- to provide (more detailed) updates on current developments, conferences, seminars, etc.;
- to compile user statistics;
- to promote security of our websites; and
- to improve our services.
We do not make decisions based solely on automated processing, including profiling.
- Grounds for processing personal data
In order to be allowed to process your personal data, there must be a legitimate basis for doing so. In the case of TGN this legitimate basis will be – depending on the type of personal data concerned – performance of an agreement, a legitimate interest that does not outweigh your privacy interests or consent. If you do not provide certain personal data, you may not be allowed to fully benefit from all website functionality.
We need to process personal data for the purposes of fulfilling certain contractual obligations.
We have an interest in being in a position to carry out certain surveys and to send direct marketing messages or to contact you by phone. On the grounds of these interests, we will process your personal data unless your privacy interests outweigh our interests.
If none of the aforementioned bases for processing apply, then we will request your consent to process certain personal data. You are free to withdraw your consent at any time.
- To whom does TGN issue personal data?
In order to perform our services to you, we enlist the services of other parties to process personal data on our behalf. If we instruct a third party to process personal data on our behalf and we have and retain control over the processing, we will sign a written processing agreement with the third party concerned (the ‘processor’). That document will lay down agreements on such points as the objective, the duration and scope of the processing, the retention times and the security measures for the personal data.
- Processing personal data outside of the EU
TGN will endeavour to process your data solely within the European Union by saving your data on a server located in the EU wherever possible. Sometimes this will not be possible.
When we enlist the services of data processing firms, we stipulate that they must save personal data on servers located in the EU. To the extent that this is not possible, we take the requisite measures to provide a suitable level of protection to ensure that your personal data is secure.
- Your rights with regard to personal data
You are entitled, under certain circumstances, to access any personal data processed by us or to have it corrected or deleted or restrict its processing. Sometimes you can also lodge an objection or request a transfer of your personal data. To submit a request to us in this respect, please contact us by sending an email to email@example.com . If in doubt about your identity, we are entitled to ask you to provide proof of your identity first.
Access and correction
If you wish to know whether we are processing your personal data or would like to amend your personal data, please get in touch with us.
Under certain circumstances, you are allowed to have personal data erased. We will assess whether it is possible to implement such a request: in some cases we will have to retain your personal data, e.g. to comply with a statutory obligation or (as a one-off action) to see to it that you will no longer receive messages from us.
You are entitled to contact us with a request to restrict the processing of your data if you think that your personal data is incorrect, the processing of it is unlawful, you require it for legal action or you have objected to it being processed.
if we process your personal data on the basis of a legitimate interest, then you can object to further use of your personal data on the grounds of your specific reasons.
Objection to receiving messages
If you no longer wish to receive email messages or any other electronic messages from us, then you can deregister for these by clicking on the unsubscribe button in an email message received from us. You can also deregister by contacting us.
- How do we secure your personal data?
We have taken appropriate technical and organizational measures to prevent loss or unlawful processing of personal data. For example, your personal data can only be viewed by staff authorized to view it on the grounds of their role.
- How long do we keep your personal data?
We will not keep your personal data for longer than is necessary for the purposes for which we use it. We are required by law to keep some data for a certain period of time. Wherever possible, we will pseudonymize or anonymize your personal data to the fullest extent possible.
- Questions and complaints
If you have any questions on the way in which we process your personal data, please let us know by sending an email to firstname.lastname@example.org . We will be happy to help.
You are also free to submit a complaint to the Data Protection Authority directly.
If you have any questions about this cookie statement you can send them to the following address:
Schwarzenbach a.d. Saale
Bavaria 951 26 Germany
Last update: 10 November 2020.